Customers using an eMail address from Hotmail, Live or Outlook may experience challenges receiving the Original Invoice, Processing eMail and Completed eMail with Tracking Number we send to keep you updated on your Order. This happens for number of reason, see below for some suggestions….

How to make sure eMails go into my Inbox?

1. Add Admin@Shatter.Store to your Safe Senders List!
2. Create an Account to Monitor your order in Real Time!
3. Log in to your Email Account & Turn off “Focused Inbox”
4. Do not Check Spam or Junk Folder from a Mobile Device or App!

Click Here for More Solutions!